Zone Power Cycling
Reboot a processor, rack, or shade motor group from the portal. Scene-aware sequencing, full audit trail — no breaker panel, no service call.
Client Portal
Your System, Always Visible — and Always Attended
Live subsystem health, one-tap zone power cycling, and an AI support agent that lives on the home's own network — diagnosing and resolving issues before anyone needs to call us.
Zone Power Control
Managed switch port cycling — safe, logged, reversible
Lighting ProcessorLutron Homeworks QS — 42 loads, 6 keypad links
AV Rack — Head EndSavant host, Arcam receiver, matrix switch
Network CoreUDM Pro + 48-port switch — 34 clients
Media RoomProjector, processor, amplifier bank
Shade Motor Group18 Sivoia QS motors — 4 scene groups
Outdoor & LandscapePathway zones, pool equipment, patio audio
Lumbre AI — Onsite Agent
Running locally on the home controller
Agent Activity Log
Autonomous actions, last 7 daysRe-polled lighting link bus after a single dropped keypad response — link stable, no fault raised.
Self-resolvedRecalibrated great room shade group after 40ms drift on the open command.
Self-resolvedRaised AV rack fan curve after amplifier thermal fold-back; flagged intake for physical check.
EscalatedCycled network core port for unresponsive streaming endpoint; device re-enrolled on boot.
Self-resolvedDetected guest VLAN saturation; applied temporary rate ceiling, control VLAN untouched.
Self-resolvedSupport That Doesn't Wait for a Truck Roll
The agent runs on the home's own controller, so it keeps working when the internet doesn't. It watches every subsystem, resolves what it can, and escalates to our team with the diagnosis already written.
AI Tech Support
Plain-language troubleshooting for the homeowner and technical depth for your team — device logs, network paths, and scene state read in real time.
Resident Agent
Lives on the local controller. Handles advanced faults autonomously — stuck subnets, unresponsive processors, drifted scene state — and escalates with a written diagnosis.